How Delivery Service Works!
Schedule a Pickup
Create a laundry account and select your detergent preferences. Leave any necessary notes for special treatment. If you have any notes on where to collect your clothes (ex. back porch, gate code, by the garage door, etc) please include those in your order notes. You will receive a text the night before as a reminder of your pickup.
If this is your first pickup, put your clothes in a trash bag with your name on it and leave it on your front porch or designated location. (No hampers, baskets, or loose items.) You will receive a text when the driver is en route to retrieve your dirty laundry. Your clothes will be returned in a Laundry Day branded bag to be used for future orders.
Processing your laundry
After your laundry is picked up, our driver will bring it to our laundry facility, where it is electronically scanned into our computer system to capture your preferences. Your items are then sorted by lights and darks. If you prefer to separate your laundry based on person, please do so and make a note in the special instructions when placing your request for laundry pickup. (NOTE: Please check your pockets for pens, gum, chapstick, paper, etc. prior to placing your items in the laundry bag for pickup. We try our best to check for left items but mistakes happen.) Laundry is then laundered using cold water, dried on medium and neatly folded and packaged, unless otherwise stated. Laundry will be delivered the next day.
One of our delivery drivers will drop off your freshly laundered clothes at you designated drop off location. You will receive a text when your clothes are en route and after they have been dropped off. Orders will be returned the next day, with the exception of Sundays.
Sit back, Relax, and Enjoy your Day
Our pickup and delivery service will free up some of your valuable time so that you can do things that you want to do instead of what you have to do.